The focus of this module

• The benefits of, and how to overcome, the barriers to delegation
• How to delegate using a planned, methodical and structured approach
• Understanding different communication and working styles and being adaptable
• The importance of managing, maintaining and driving performance
• Developing a structure for delivering practical feedback and managing the emotion of the conversation
• About different feedback interventions
• How to maintain a resilient approach

Pre-work

We will be referring to a number of concepts and theories throughout the module.   To ensure that the classroom time can be spent on discussion and application in your context, it is essential that you complete the following pre-work. Be prepared to discuss your reflections during the workshop.

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Video 

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Article

Blue ocean leadership - Harvard Business Review

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Read the following LDC toolkits and reflect

Delegation: Getting work done through others

Action Learning

Reflection: Think about a 'real' conversation around performance feedback that you need to give that you have been putting off or that needs to be resolved.

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