Meet our Management in Action team!
Alistair McDonald
For me it's all about the people. Each and every one of us wants to be successful and part of a winning team. I love helping and challenging leaders, individuals and teams to realise their dreams and goals.
My hands-on experience has been gained from holding senior management positions in leading corporations and working closely with a variety of government agencies and corporate organisations.
One of my career highlights has been establishing and facilitating an in-house 'Leader as Coach' programme delivered to over 700 people.
I believe it's important to not only achieve outcomes but to also encourage participants to feel engaged throughout and I bring this energy to all the work I do.
I add value to the key areas of facilitation, training, coaching and speaking. I also specialise in facilitating training courses including coaching, leadership, and customer service.
For individuals or teams who need to set goals, develop strategic plans, require individual or team coaching, I have experience with a wide range of challenges to deliver practical positive results. Even through business-change, I can get you on-track and focused, and help take your people on the journey with you.
Denise Carter
I have over 30 years of experience in leading and developing people in a career ranging from a British Army Officer through to senior group learning and development roles in some of the United Kingdom and New Zealand's largest organisations. I have consulted to a wide range of clients in the public and private sectors.
I am seen as an effective, engaging and challenging facilitator, which is my natural approach for developing thinking, capability and collaborative learning within leadership groups.
I am an experienced instructional designer understanding that the key to successful leadership development lies in applying adult learning principles to create a learner-led environment that supports self-awareness, personal change and growth.
My approach is underpinned by neuroscience and the latest leadership thinking. One of my core strengths is my ability to translate this practically into what works for leaders at all levels.
I focus on developing capable, confident and impactful leaders who are able to create the right culture and environment for people to develop and grow. This in turn allows them to deliver improved performance, increased productivity and to find the workplace a more worthwhile experience. Even through business-change, I can get you on-track and focused, and help take your people on the journey with you.
Paula Feathers
I am a qualified Executive Coach, Mediator and Facilitator with more than 25 years' experience.
Before coming to New Zealand from the United Kingdom with my family in1994, I held leadership roles in retail, local government and the oil industry. I also lived and worked in Japan and France.
My skills lie in being able to explore complex concepts in an engaging, energetic and accessible manner. My background in session design, coupled with mediation experience, means that I can be flexible and responsive to group needs and more challenging group dynamics.
While I work mainly in the New Zealand public sector, I also have clients in the banking, construction and insurance industries. My other work with non-government-organisations has taken me to Nepal.
I am a Professional Certified Coach (PCC) with the International Coach Federation (ICF) with over 500 hours coaching experience, a qualified Professional Coach Supervisor (IECL) and am accredited to use MBTI, GENOS and TMI psychometric instruments. I also teach Executive Coaching on an ICF accredited coach training programme.
My other qualifications include a Master of Business Administration, Bachelor of Science (Industrial Technology) and Corporate Member of the Institute for Personnel and Development. (UK)
Rob Handyside
Being a member of the LDC provider panel gives me the opportunity to co-facilitate with a number of the other providers. I facilitate the Management in Action and Leadership in Practice programmes. My background has been as a public sector manager. This experience coupled with my enthusiasm for facilitation led me into the work. During the action learning process in programmes, participants have added a whole lot more to my understanding on the leadership challenges we currently face. My most recent professional interest has been designing and facilitating leadership programmes for technical leaders who do not have people management responsibilities. I am continuing to develop this interest with colleagues.
My qualifications include a Master of Social Work (MSW) and Graduate Diploma Human Resources (Grad. Dip. HR).
Sue Hornblow
I am an experienced executive coach, facilitator and trainer, and developing people is my passion. My clients value my positive encouragement, savvy commercial nous and coaching ability. I expertly challenge people to stretch and grow their interpersonal capability and confidence to deliver results.
I recognise that a significant challenge exists for leaders to achieve results through others. Critical to leadership development is identifying what your personal leadership style is, and how your strengths can bring out the best in others. As an executive coach, I work closely with people as they develop and understand the relationship between how they habitually think and how they behave, and how all this impacts their current level of effectiveness.
I work closely with clients to design and deliver customised development programmes that build the knowledge, skills, confidence and ability of their people in line with their values, capability frameworks and organisation priorities.
I am a seasoned learning facilitator with breadth and depth of expertise to draw on when designing coaching and facilitating. I deliver highly interactive sessions with an emphasis on learning through doing, applying skills in live work situations, and reflecting on the experience to sustained behaviour change and ongoing learning.
My early career as a winemaker and then National Sales Manager helped to shape my leadership style. In these roles, I had to lead a diverse group of direct and indirect reports. It was here, I recognised a passion for developing others, for helping to fuel sparks of interest.
In 2002, I joined a global training consultancy. Here I was exposed to best practise global development thinking. I worked in New Zealand and Australia training senior and mid-tier executives across a broad range of services. A desire to be a long-term partner in individuals development, lead me to establish my own consultancy, Key Performance Group, in 2008. I offer coaching, facilitation and customised training that draws on academic research, while being pragmatic in application. My experience in both the public and private sectors means I offer commercial and fresh thinking.
I am accredited to use globally recognised tools including: The Leadership Circle Profile, Genos Emotional Intelligence, Genos Employee Motivation Assessment, and Myers Briggs: MBTI Type 11.